Hampton Inn Hamburg

The staff were very helpful. I had to change my reservation a couple of days before arriving, on a very busy weekend. Frank was excellent in helping make the changes I needed. The staff were also very friendly, both at check-in and check-out.

The bed was one of the best I have experienced in comfort and linens. Breakfast had many options.

We loved this hotel to explore Erie County during the winter. It has a central location and there are a lot of stores and facilities (gas station, Starbucks...) just around the corner. The room was spacious and clean. It offered everything we needed. Fun fact: we were in Hamburg when storm Elliot gave us a visit. We didn't have power for several hours but it was a nice experience: everybody was sitting in the lobby, having a drink and a snack. The staff was very friendly and helpfull. I could not imagine a better place to stay when you have to wait until the storm was over.

The night I arrived which was the 27th the gentleman at the desk was a big help. A woman was lost and dropped off in the wrong hotel and was extremely upset. He calmed and helped her. A true gentleman. Check in was smooth, room was clean and breakfast was great.

the breakfast was easy. the staff was always friendly and welcoming. Enjoyed the complementary water bottles. Emma was great!